Refund policy

Returns & Refunds
Our products are entirely hand blended and made in small batches to better preserve their integrity and as such each product can vary slightly. We cannot offer refunds. If however, there is damage, please notify us within 7 days for an exchange. 

Any queries, please do email us on customerservice@anairituals.co.uk and we will be happy to assist.
  
Please Note: Delivery dates are for guidance.There may be times when failures are caused by circumstances beyond our control, including but not limited to national strikes, vehicle breakdowns, incorrect address details being provided, major road works or closures and forces of nature. We hope you appreciate, Anai cannot be held responsible for these, but let’s think positive; it may never happen.